One store
With the existing CCTV, after an approved site survey.
One store, one period, objective criteria
The pilot exists to validate the product in a real store and convert into an annual contract. It is paid, with credit on conversion: commitment is part of qualification.
Format
60 to 90 days
Fixed price, with credit on conversion to an annual contract.
Cadence
Fortnightly checkpoint with the sponsor and a monthly report.
Scope
Analytics and Digital Twin according to the product phase at the time.
Prerequisites
- Signed pilot contract and data processing agreement.
- Pre-go-live privacy checklist completed.
- Approved site survey, with cameras within specification.
Success criteria
| Criterion | Target |
|---|---|
| Counting accuracy | Error of up to ±5% against manual counts in agreed samples |
| Processing coverage | At least 90% of the agreed hours processed on time |
| Actionable insights | Three or more, documented and acknowledged by the sponsor |
| Tested decision | At least one operational or layout change decided with pilot data |
| Adoption | Weekly use by the manager or analyst |
How accuracy is validated
At least three one-hour windows, on different days and times, counted manually by a person from the customer and checked against video. The comparison is recorded in the report. Divergence above the target triggers a correction plan and a new measurement.
Data during the pilot
Processing is the same as in production: there is no test mode with less privacy. At the end, the data is deleted or formally migrated, as decided by the controller.
Closing
- Conversion: final report and annual proposal with pilot credit.
- No conversion: report, export of aggregates, proven data deletion and a retrospective.
The targets above are engineering goals to be validated, not contractual guarantees.